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Saturday, 25 August 2012

Who do users blame for poor QoE when using mobile devices

An important reminder for mobile phone manufacturers as well as mobile operators.


2 comments:

  1. An interesting slide, but it makes me wonder what these percent figures mean. The overall number is greater than 100%. Even when you consider the mentioned categories separately, they still don’t fit 100%. The network issues, for instance, account for 127%. Are there some explanation on other slides?

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  2. Sergey, my understanding is that the users were allowed to list all possible reasons for poor QoE and the list is the percentage of users blaming different things.

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