Thursday 4 June 2009

Nokia’s Ovi store launch didn’t go well

Nokia has desperately waited for the day when it can launch its Ovi store thus envisaging that it would provide a direct competition to the apples App store.

Rather what I have found out is that Nokia's worldwide launch of its much touted Ovi Store proved to be an utter disaster and didn’t go as planned.

For those of you whoc don’t know, the Ovi Store is Nokia's direct response to Apple's App Store, serving as a central content store for applications that can run on Nokia phones.

This was supposed to be a glorious day for mobile phone giant Nokia . The Finnish company got out-innovated by Apple a couple of years ago with the introduction and subsequent success of the iPhone and the iTunes App Store, and has been desperately trying to catch up with Cupertino’s disruptive initiatives ever since by launching a couple of new devices on one hand, and consolidating its software & services business on the other hand.

While users who entered through the Ovi Store device client encountered no issues, it appears that web users were experiencing a intermittent or extremely slow response.

I too went to Nokia Ovi Store website and have been trying to browse the selection of apps to select 10 that users should download to start off. I found that the store was down most of the time I was trying to snoop around, pages often didn’t load, and if they did they nearly always did extremely slowly. Despite the fact that I constantly needed to refresh and hope for pages to load, I figured that the service must be getting pounded from all the press it’s getting and was willing to forgive the slowness and regular downtime for the time being. But this has been going on for hours on end now, and there’s no sign of improvement.

To add insult to injury, i hear people with an Ovi account are unable to use their credentials for logging on to the new service, but that they are being told that there’s already a profile with their username when they attempt to register for a new account. That means Nokia is basically blocking registered users from using its new service at this point.

It seems that a large spike in traffic resulted in performance issues. An apology posted to the company's Ovi Blog confirmed the situation: "We apologize for any inconvenience this may have caused Ovi Store users." According to Nokia, it was able to make "intermittent performance improvements" by adding extra servers. Hopefully, everything will run smoothly in the next few days.

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