Detection of Real-world Fake Base Station (FBS) Attacks in Thailand

It's been a while since we created our security tutorial, back in 2018. One of the items we discussed in there were the fake cell towers or the fake base stations. The issues highlighted there still exist as highlighted by AIS CISO, Pepijn Kok at The Telecom Threat Intelligence Summit (TTIS) 2024.

The cyber threat actors exploited GSM authentication vulnerabilities to use fake base stations as part of SMS phishing attacks to steal from real bank accounts. In his talk Pepijn explains how AIS worked with ecosystem partners in Thailand to detect and block these attacks.

The talk described two case studies. The first one was a report from Dec 2022 where certain bank customers and online retail platform users were receiving SMS messages masquerading as the bank or online platform itself (something not typically possible). The messages contained links to malicious content. The second one is a recent case from April 2024 where AIS customers started receiving fake SMS with malicious links. It was obvious in that case that the SMS did not come from the AIS network which triggered AIS to start investigating as they were sure there was a fake base station in operation. The talk describes how in both the scenarios the gangs were caught.

The talk is embedded below:

You can learn more about TTIS here. The video of all the talks from day 1 is here and day 2 is here.

Related Posts: 

• The 3G4G Blog: Attack Surfaces for Different Generations of Mobile Technologies
• The 3G4G Blog: Presentations from ETSI Security Conference 2023
• The 3G4G Blog: Top 10 New (2022) Security Standards That You Need to Know About!
• The 3G4G Blog: Authentication and Key Management for Applications (AKMA) based on 3GPP credentials in the 5G System (5GS)
• The 3G4G Blog: 5G and Cyber Security
• The 3G4G Blog: Realizing Zero Trust Architecture for 5G Networks
• The 3G4G Blog: Bug hunting in 5G Networks and Devices
• The 3G4G Blog: AT&T Cybersecurity Experts Provide 5G Security Overview
• The 3G4G Blog: Everything you need to know about 5G Security
• 3G4G: Overview of Security in Mobile Cellular Networks 

Two Types of SMS in 5G

GSMA recently published updated "5G Implementation Guidelines: SA Option 2". It explains the two types of SMS in 5G, the same way there were 2 types of SMS in LTE.

Within 5GC, SMS Function (SMSF) supports SMS over NAS (SMSoNAS) defined in 3GPP TS 23.501. Besides, SMSoIP can also be considered as IMS based SMS solution under 5G network. SMSoIP can be deployed simultaneously with voice service over IMS to provide both voice and short message service. It is recommended to use SMSoNAS solution if voice services over IMS is not supported or for a 5G data card/Machine Type Communications (MTC)/Non-IMS device without voice service. The network architecture of SMSoIP and SMSoNAS is shown in Figure.

Two Types of SMS in 5G: SMS over NAS (SMSoNAS) & SMS over IP/IMS (SMSoIP / SMSoIMS) - https://t.co/A88ayY8F1x via @3g4gUK #Free5Gtraining #3G4G5G #GSMA #Mpirical #4G #5G #5GNetworks #5Gtechnology #SMS #5GSMS #Messaging #5GMessaging #SMSoNAS #SMSF #SMSoIP #IMS #SMSoIMS pic.twitter.com/ceI7wGEWBt

— Free 5G Training (@5Gtraining) May 31, 2021

Mpirical explains it in the video as embedded below:

You may also find "5G SMS is Very Real and Here to Stay" by William Dudley useful. It covers a lot of technical details and signalling. It's available here.

Related  posts:

• The 3G4G Blog: Mobile Voice Communications is neither Dying, nor Dead!

Mobile Voice Communications is neither Dying, nor Dead!

If you have been following the mobile industry for a long time, you could be forgiven for thinking that voice communications is dead. This 2013 article for example talks about the impending death of voice and this 2018 article talks about how smartphones have killed the art of conversation. These are just examples and I have read many similar articles in the last 5-10 years.

The thing is that a lot of unnecessary calls became SMS and messages once the price of SMS and data went down. Similarly, voice ceased to be a differentiator in many markets so they started offering unlimited voice and/or SMS locally. This does not necessarily solve my requirements for international calling so I moved on to Viber, WeChat and WhatsApp.

The annual TeleGeography Report and Database update (just released) estimates that international over-the-top (OTT) voice traffic reached 1 trillion minutes in 2019, compared to just 432 billion minutes of international carrier traffic.

Anyway, with the lockdown in many countries because of coronavirus COVID-19, people have re-discovered the use of voice communications again. While I prefer having meetings on the internet, sometimes it's just simpler to call using your phone. A friend discovered that while she has some 40 GB data allowance that was generally more than enough, working from home means that she is having to use her device as a hotspot that is using up all her data. Switching from OTT calling to unlimited voice calling in her package means that she doesn't have to worry about voice calls eating her data package.

She is not alone. Operators all over are reporting the rise in voice communications:

• 27 Mar 2020 - O2 UK reported, "Since March 16th we have seen approximately 57% more voice traffic at the busiest point of the day. Typically voice traffic increases 5% year on year, and in a week we have experienced an increase of voice traffic comparable to nine years of regular demand." (link)
• 26 Mar 2020 - Official numbers reported by CTIA from Verizon, AT&T, T-Mobile, Sprint and U.S. Cellular stated that mobile voice traffic was up 24.3% while mobile data traffic was up 9.2% (see photo above - link)
• 24 Mar 2020 - Telenor Norwar tweeted, "Traffic has increased sharply since the coronary smith was seriously registered in this country. 50% increase in mobile voice, 25% increase in mobile data and 30-40% increase in fixed broadband"
• 24 Mar 2020 - T-Mobile USA released some interesting stats including gaming, etc. With regards to voice, their announcement said, "People are talking and texting more. Messaging is up dramatically, with a 26% increase in SMS (texting) and a 77% increase in MMS (pictures, multi-party texts, etc.). And, the amount of time people spend on calls has increased 17% nationwide." (link)
• 20 Mar 2020 - Telia in Denmark reported, "Thursday, March 12, the volume of speech in the network thus increased by 24% compared to the day before. Over the weekend 50% more was spoken - obviously due to a need to gain status on family and friends in the new situation. In the past working week, about 60% more has been spoken on the phone than on a normal week in March." (translated from original)

Is voice important for an operator? Probably not very much in the developed markets where users pay a good amount for data packages. In developing countries, voice is still a good source of revenue. At the TIP summit last year, Malaysian telecom giant Axiata said that ""every gigabyte costs about $1.40 to manufacture...generates only 80 cents in revenue...The 2G voice business currently funds any losses". This is not a long term sustainable model for these operators.

Of the 1000 people surveyed, top 5 things people in the USA want from 5G:
• Faster data speeds
• Improved coverage – fewer dead spots
• Clearer voice quality 🤔
• better battery life
• lower cost servicehttps://t.co/aK4ym25seW

— Zahid Ghadialy (@zahidtg) March 23, 2018

Funnily I just remembered that in a survey of over 1000 people in the USA regarding what they want from 5G, the third most important thing was "clearer voice quality". If you want to understand how voice quality is measured that see this tweet below

How do you measure voice quality! pic.twitter.com/a9aNBVMa9L

— 3G4G (@3g4gUK) May 2, 2017

We may keep on seeing a boom in voice traffic as more lockdowns occur and they are even stricter. We will have to wait and see of this habit of talking sticks or it's just for this unusual situation.

Related Posts:

• The 3G4G Blog: A quick starter on 4G voice (for beginners)

SMS is 25 years old today

SMS is 25 years old. The first SMS, "Merry Christmas" was sent on 3rd December 1992 from PC to the Orbitel 901 handset (picture above), which was only able to receive SMS but not send it. Sky news has an interview with Neil Papworth - the man who sent the very first one back in 1992 here.

While SMS use has been declining over some time, thanks to messaging apps on smartphones like WhatsApp, Viber, Facebook messenger, etc., it is still thought to be used for sending 20 billion messages per day.

While I dont have the latest figures, according to analyst Benedict Evans, WhatsApp and WeChat combined are now at over 100bn messages per day.

The global SMS system peaked at maybe 20bn messages a day. WhatsApp and WeChat combined are now at over 100bn

— Benedict Evans (@BenedictEvans) November 12, 2017

According to Daily Mirror, by the end of 2017, researchers expect 32 trillion messages to be sent annually over apps compared to only 7.89 trillion text messages.

You DO understand that everybody in the light blue part can be reached by SMS?
And the green line is all who can be reached by the internet.
FB is far less than green line.
Apps far less than FB.
Whatsapp far less than apps
RT @gassee pic.twitter.com/2ZCZR6ynjI

— Tomi Ahonen (@tomiahonen) November 28, 2017

Tomi Ahonen makes an interesting in the tweet above, all cellular phone users have SMS capability by default while only smartphone users who have downloaded the messaging apps can be reached by a particular messaging app. The reach of SMS will always be more than any competing apps.

That is the reason why GSMA is still betting on RCS, an evolution of SMS to compete with the messaging apps. My old post on RCS will provide some basic info here. A very recent RCS case studies document from GSMA here also provides some good info.

RCS will have a lot of hurdles and challenges to overcome to succeed. There is a small chance it can succeed but this will require change of mindset by operators, especially billing models for it to succeed.

Dean Bubley from Disruptive Analysis is a far bigger skeptic of RCS and has written various posts on why it will fail. One such post that makes interesting reading is here.

Anyway, love it or hate it, SMS is here to stay!

See Also:

• Lost in Time – The Fathers of SMS

Internet Trends 2014, by Mary Meeker

Its June, time for the Internet Trends update by Mary Meeker, KPCB. Last year's update has crossed 3 million views on Slideshare. So many interesting slides, difficult to pick up some of the best ones to add here. I have selected a few that I really liked. The first being the growth in Smartphones and Tablets, as compared to PC's and Television's.

The other very interesting point to highlight is that the number of SMS's are decreasing and the number of OTT messages are rising. Just two days back, BITKOM, Germany released the news that SMS's are declining drastically in Germany. OTT's are taking over, rightly so.

Finally, with people doing too much multi-tasking, the above slide highlights what people are doing while watching TV.

Here is the complete set of slides:

KPCB: Mary Meeker Internet Trends 2014 @ July 2014 from Brian Crotty

Related news on the web:

• Forbes: Are We In A Tech Bubble? Not Really, According To Mary Meeker's Latest Report
• Business Insider: Mary Meeker's Stunning 2014 Presentation On The State Of The Web
• Quartz: Mary Meeker’s 2014 internet trends report: all the slides plus highlights
• Forbes: Mary Meeker's Web Video Love Affair
• Guardian: Mary Meeker: 2015 will be about 'findable data' and mobile sensors
• Business Insider, Australia: In 3 Big Slides, Here's Why Mary Meeker Is Optimistic About The Future Of American Healthcare
• Tech2: What Mary Meeker’s 2014 trends report says about India’s Internet usage

My observations on Mobiles and OTT Apps in India

What a change 2 years can make. The last time I was in India, people were reluctant to use data, smartphones were far and few and even those smartphones were just status symbols rather than for actual 'smart' use.

This time a lot of things were very different. I found that there was a Phablet craze going on. No sooner were people starting to get used to these big screen devices they realised how many things they could do. The well to do were buying Samsung devices and the people who did not want to spend big bucks were content with the little known brands.

The Domo phablet on the left in the picture above costs around ₹8000 (£80/$130) and the Maxx on the right is roughly ₹5500 (£55/$90). Both these come with 1 year warranty.

There were also quite a few ads using celebrities promoting Phablets. Its good to see people spending on these devices. Unlike UK where most of these devices are subsidised on a contract, people in India prefer pre-paid option and buying the phone outright.

I have to admit that even though I am a fan of these big screen devices, I find the Samsung Galaxy Tab just a bit too big for the use as a phone (see pic above).

It was also good to see that people have embraced the 3G data usage as well. I got a 6GB package for roughly ₹1000 (£10/$16). I found that people complained about the speeds and were prepared to pay more for 4G (faster data rates). I also noticed that a few people were not aware of Wi-Fi and the fixed broadband. I was told that the fixed broadband was capped, offered similar prices and could be quite unreliable. I guess Wireless is helping in India where the fixed Infrastructure may still be an issue in many places.

I have to mention here that I did not meet anyone who was using an iPhone. This could be due to iPhone being ridiculously expensive and people may be thinking why pay a high price for such a small screen. A comparison of iPhone prices worldwide showed that the price of iPhone 5S as % of GDP per capita (PPP) is the highest in India. See here.


Another area of observation was SMS and OTT apps. I remember spending a lot of time trying to convince people to use OTT apps for messaging as it would be cheaper for International messages. Well, now it seems everyone has adopted it whole heartedly. One of the problems with SMS in India is that you get too much Spam SMS and sometimes the operators are the culprits. There is no way to send a stop for these SMS messages. With OTT Apps, you know who is sending you messages and you can block the offenders.

There are many OTT Apps which are popular like Hike, Line, WeChat, WhatsApp, etc. The winner though is undoubtedly WhatsApp. I met an acquaintance whose has stopped using emails for business and now relies completely on WhatsApp. Then there were others who loved it because of Group chat facility.

There were many reasons why WhatsApp is a winner. Along with a simple interface and Group chat facility, one of the other reasons pointed out was that the facility to see when the person was last online was very useful. Recently WhatsApp introduced facility to send Voice messages. This helped it acquire some of the WeChat users.

It was good to see the beginnings of the mobile revolution in India. Wonder what my next trip will show me.

Please note that this article is based on what I observed in Mumbai among friends and family. In no way should this be treated as  detailed research.

OTT Messaging and the need for Telco-OTT Strategies

Sometime back I created a OTT Stats, Facts and Figures presentation for the FWIC conference and in that revealed the shocking figures of how popular the OTT messaging have become and how its impacting the operators worldwide by cannibalising their revenue. Below is a presentation by Dean Bubley from Disruptive Analysis who believes that in light of the OTT messaging apps eating into operators profits, Telco-OTT strategies are inevitable. Its not the question of 'if' but 'when'.

Disruptive Analysis - OMA Messaging Workshop July 2012 from Dean Bubley

Facebook onto a SIM using Class 2 SMS

I am sure you have already heard of Gemalto's (worlds largest SIM manufacturer and supplier) Facebook on the SIM announcement. The advantage of this approach is that 100% of the existing phones will be able to support facebook (if the operator supports the application on the SIM). This is a big step0 forward. The press release says:

Gemalto’s software development team has embedded the software application into the SIM. This ensures the Facebook application is compatible with 100% of SIM-compliant mobile phones.

The innovative solution provides mobile subscribers with simple and convenient access to core Facebook features such as friend requests, status updates, wall posts or messages. It also offers unique functions: people can sign up for this service and log in directly from the SIM application. Interactive Facebook messages pop-up on the phone’s screen so people can always share up-to-the-minute posts and events. One can also automatically search their SIM phonebook for other friends and send them requests.

Facebook for SIM is extremely easy to use and is available to everyone. No data contract or application download is needed, because the software is embedded in the SIM and it uses SMS technology. As a result, it works for prepaid as well as for pay-monthly customers. Following an initial limited free trial period, Facebook for SIM then operates on a subscription model via an unlimited pass for a given period of time.

“Facebook for SIM enables operators to leverage two of their main assets: the SMS to communicate with the web application and the SIM for application distribution to the masses,” added Philippe Vallée, Executive Vice President, Gemalto. “Over 200 million people already use Facebook on handsets and those are twice as active as non-mobile users . By providing anytime, anywhere availability to the social network, Gemalto delivers on the growing demand for mobile connectivity all over the world.”

An article on the Register had more details:

The SIM-based client isn't as pretty as its smartphone contemporaries – don't expect picture streams or sliding interfaces – but it was developed with the help of Facebook, and provides text-menu-based interaction with Facebook – including status updates, pokes and friend requests – to any GSM-compatible handset through the magic of the GSM SIM Toolkit and Class 2 SMS messages.

The SIM Toolkit is part of the GSM standard and thus supported on just about every GSM handset, from the dumbest PAYG talker to the latest iGear. It allows the SIM to present menu options to the user, collect responses, and pop up alerts when new data arrives, which is all that's necessary for a basic Facebook client.

Modern handsets also allow the SIM to make TCP/IP data connections, but Gemalto is eschewing that for Class 2 SMS to ensure compatibility with the most basic handsets, and networks.

Class 2 SMS messages are delivered direct to the SIM without the user being involved, so can update friends' status messages and deliver a poke or two. The application running on the SIM then prods the handset into alerting the user.

That user's own updates are sent over SMS too, following a status change or wall posting client pastes that into an SMS, which is sent silently on its way.

How, or if, the network operator charges for all those messages flying about isn't clear. Gemalto won't name operators yet but claims to be talking to one operator who reckons that Facebook is eating half its bandwidth, and another who's already working on SIM distribution strategies.

Not that a new SIM is necessarily required – SIMs are field upgradable, though few operators deploy them with sufficient empty space for an application like this and issuing replacement SIMs is probably easier from a marketing point of view.

You can also find some of these details here.

As I have been working on SMS for the last few weeks, I decided to dig a bit deep into what these Class 2 SMS are.

Classes identify the message's importance as well as the location where it should be stored. There are 4 message classes.

Class 0: Indicates that this message is to be displayed on the MS immediately and a message delivery report is to be sent back to the SC. The message does not have to be saved in the MS or on the SIM card (unless selected to do so by the mobile user).

Class 1: Indicates that this message is to be stored in the MS memory or the SIM card (depending on memory availability).

Class 2: This message class is Phase 2 specific and carries SIM card data. The SIM card data must be successfully transferred prior to sending acknowledgement to the SC. An error message will be sent to the SC if this transmission is not possible.

Class 3: Indicates that this message will be forwarded from the receiving entity to an external device. The delivery acknowledgement will be sent to the SC regardless of whether or not the message was forwarded to the external device.

You can also read this for more details on SMS message contents

Non-Voice Emergency Services (NOVES)

Its been a while we talked about SMS for Emergency purposes and eCall. A new study item in 3GPP has looked at non-voice alternatives for Emergency purposes.

Picture Source: Dailymail

The following is from the recent 4G Americas report entitled: 4G Mobile Broadband Evolution: 3GPP Release-10 and Beyond:

Non-verbal communications such as text messaging and instant messaging via wireless devices has been very successful and continues to expand. Many of the consumers assume that they can utilize these types of non-verbal communications as mechanisms to communicate with emergency services whenever emergency assistance is required. Such mechanisms currently do not exist. The Emergency Services community has a desire to have multimedia emergency services supported with the same general characteristics as emergency voice calls.

Currently, service requirements for emergency calls (with or without the IP Multimedia Core Network) are limited to voice media. The Non-Voice Emergency Services (NOVES) is intended to be an end-to-end citizen to authority communications. NOVES could support the following examples of non-verbal communications to an emergency services network:

1. Text messages from citizen to emergency services

2. Session-based and session-less instant messaging type sessions with emergency services

3. Multimedia (e.g., pictures, video clips) transfer to emergency services either during or after other communications with emergency services.

4. Real-time video session with emergency services

In addition, to support the general public, this capability would facilitate emergency communications to emergency services by individuals with special needs (e.g., hearing impaired citizens).

The objectives of this study include the following questions for NOVES with media other than or in addition to voice:

1. What are the requirements for NOVES?

2. What are the security, reliability, and priority handling requirements for NOVES?

3. How is the appropriate recipient emergency services system (e.g., PSAP) determined?

4. What are the implications due to roaming?

5. Are there any implications to hand over between access networks?

6. Are there any implications due to the subscriber crossing a PSAP boundary during NOVES communications (e.g., subsequent text messages should go to the same PSAP)?

7. Do multiple communication streams (e.g., voice, text, video emergency services) need to be associated together?

8. What types of “call-back” capabilities are required?

9. What are the load impacts of NOVES in the case of a large scale emergency event or malicious use?

NOVES will be applicable to GPRS (GERAN, UTRAN) and to EPS (GERAN, UTRAN, E-UTRAN and non-3GPP). The content may be transmitted between the subscribers and the emergency services which might bring new security issues. Therefore, the security impacts need to be studied.

You can spend your weekend reading the 3GPP Study Item TR 22.871: Study on Non-Voice Emergency Services (Release 11).

A word of caution, the name NOVES may be changed in future as Emergency agencies in Europe have an objection to the name. See here and here.

Making small purchases simpler with Ericsson IPX

Yesterday a colleague made me aware of this Ericsson's IPX SMS based payment system that looks like a competitor to the NFC technology and doesn't involve any additional chip/hardware. Here is a video:

From Ericsson's website:

Ericsson Internet Payment Exchange (IPX) is a leading mobile aggregator, providing delivery and billing services, via SMS, MMS, web and online mobile billing, to more than 2 billion mobile subscribers across 26 countries. Ericsson IPX also brokers location information in selected countries and Ericsson IPX Messaging provides reach to 96% of all mobile subscribers worldwide with SMS. Ericsson IPX customers are companies who offer digital content, mobile voting & directory information and enterprises offering mobile marketing, communities and banking.

Now, we all love SMS and we have to admit that its the simplest of technology and even the most primitive phone nowadays support it but there could be scenarios when this can be a bit of a problem:

1. SMS can sometimes be delayed if a particular cell is overloaded, etc. So how long do we have to stand in front of the machine?

2. If say for 2-3 mins we do not receive an indication that the machine has a cash, do we send another SMS to cancel the transaction?

3. If we have a problem, do we have a support number to call to? How much will that cost?

4. If there is a queue of people and someone else wants to purchase something as well, does the next person has to wait till the person before has received the item?

5. If two people have sent an SMS, how do they know whose cash is in the machine now? Do we start putting a Pin as well ?

I agree, this technology could be really useful if you have run out of cash (even if you have NFC chip) and you need to purchase something small.

The other obvious advantage is that you can target advertisement at regular users who are at a particular place at a particular time to make them buy something. Also you can get statistics like what time people tend to purchase, what do they purchase, where, etc.

Anyway, hard for me to see this take off big time.

Oops! Texting Fail: Woman Falls in Fountain

You can watch the CBS news video and that woman's interview here.

Say no to texting and yes to Swype

Tapping out a text message could become a thing of the past due to new 'Swype' technology.

Instead of pressing individual letters, mobile users drag their finger from one letter to the other in a fluid, faster motion.

The computer then calculates which word was intended by the combination of the letters touched upon.

The movements do not even have to be precise because the software can work it out.

According to U.S. inventor Cliff Kushler, 'Swype' can increase the speed of even the most nimble texter by up to 30 per cent

He said the technology could have an enormous impact and be used anywhere people have to use a keyboard, such as video games, sat-nav devices and ticket machines.

Mr Kushler has already invented T9 software, or predictive text, which guesses the word people are thinking of as they text, and thinks 'Swype' is the next step.

'We've squeezed the desktop computer, complete with keyboard and mouse, into something that fits in a pocket,' he said.

'The information bandwidth has become very constricted. I thought, if we can find a better way to input that information, it could be something that would really take off.

'The most important thing was that it could accurately figure out which word you wanted to spell.

'It needed to work no matter what.'

Palm pilots sought to liberate mobile users from texting, but they still demanded that you write each letter on to the device with a special plastic pen.

T9 technology went one step further, and now 'Swype' can improve even that. In demonstrations, hurdles like capitals and double letters are overcome by pausing or doing a squiggle, while spacing and punctuation are automatic.

Won Park, director of United States technology sourcing at Samsung said: 'It could become the de facto standard for tablets, next-generation TVs or next-generation remote controls. It has tremendous potential.'

Swype is now being used on seven smartphones in the U.S. across all major mobile phone companies and by the end of the year, Mr Kushler says its software will be on more than 50 models worldwide.

Deals with Apple for the iPhone are some way off, as is the technology's arrival in the UK.

Via: Daily Mail, UK

Quick preview of 3GPP Release-11 Features and Study items

Release 11 Features

Advanced IP Interconnection of Services

The objective is to specify the technical requirements for carrier grade inter-operator IP Interconnection of Services for the support of Multimedia services provided by IMS and for legacy voice PTSN/PLMN services transported over IP infrastructure (e.g. VoIP). These technical requirements should cover the new interconnect models developed by GSMA (i.e. the IPX interconnect model) and take into account interconnect models between national operators (including transit functionality) and peering based business trunking. Any new requirements identified should not overlap with requirements already defined by other bodies (e.g. GSMA, ETSI TISPAN). Specifically the work will cover:

• Service level aspects for direct IP inter-connection between Operators, service level aspects for national transit IP interconnect and service level aspects for next generation corporate network IP interconnect (peer-to-peer business trunking).

• Service layer aspects for interconnection of voice services (e.g. toll-free, premium rate and emergency calls).

• Service level aspects for IP Interconnection (service control and user plane aspects) between Operators and 3rd party Application Providers.

To ensure that requirements are identified for the Stage 2 & 3 work to identify relevant existing specifications, initiate enhancements and the development of the new specifications as necessary.


Release 11 Studies

Study on IMS based Peer-to-Peer Content Distribution Services

The objectives are to study IMS based content distribution services with the following aspects:

- Identifying the user cases to describe how users, operators and service providers will benefit by using/deploying IMS based content distribution services. such as with the improvement of Peer-to-Peer technology. The following shall be considered:

- Mobile access only (e.g. UTRAN, E-UTRAN, I-WLAN);

- Fixed access only (e.g. xDSL, LAN);- Fixed and mobile convergence scenarios;

- Identifying service aspects where IMS network improvements are needed to cater for content distributed services for above accesses;

- Evaluating possible impacts and improvements on network when IMS based content distribution services are deployed;

- Identifying QoS, mobility, charging and security related requirements in the case of content distribution services on IMS;

- Identifying potential copyright issues;

Study on Non Voice Emergency Services

The Non Voice Emergency Services could support the following examples of non-verbal communications to an emergency services network:

1. Text messages from citizen to emergency services

2. Session based and session-less instant messaging type sessions with emergency services

3. Multi-media (e.g., pictures, video clips) transfer to emergency services either during or after other communications with emergency services.

4. Real-time video session with emergency services

In addition to support the general public, this capability would facilitate emergency communications to emergency services by individuals with special needs (e.g., hearing impaired citizens).

The objectives of this study include the following questions for Non Voice Emergency Services with media other than or in addition to voice:

1. What are the requirements for Non Voice Emergency Services?

2. What are the security, reliability, and priority handling requirements for Non Voice Emergency Services?

3. How is the appropriate recipient emergency services system (e.g., PSAP) determined?

4. Are there any implications due to roaming?

5. Are there any implications to hand-over between access networks

6. Are there any implications due to the subscriber crossing a PSAP boundary during Non Voice Emergency Services communications (e.g., subsequent text messages should go to the same PSAP)?

7. Do multiple communication streams (e.g., voice, text, video emergency services) need to be associated together?

8. What types of “call-back” capabilities are required?9. Investigate the load impact of Non Voice Emergency Services in the case of a large scale emergency event or malicious use.

Non Voice Emergency Services will be applicable to GPRS (GERAN, UTRAN) and to EPS (GERAN, UTRAN, E-UTRAN and non-3GPP).

Study on UICC/USIM enhancements

The intent of this study item is to identify use cases and requirements enabling Mobile Network Operators to distribute new services based on the USIM, to improve the customer experience and ease the portability and customisation of operator-owned and customer-owned settings from one device to another (such as APN and other 3G Notebook settings, graphical user interface, MNO brand, Connection Manager settings,…), and help in reducing operation costs and radio resources usage.

Objectives of this study item are:

-To identify use cases and requirements for new USIM

-based services taking into account the GSMA Smart SIM deliverables;

- To identify use cases and requirements for the USIM used inside terminals with specialised functionalities (e.g. radio modems, 3G Notebook terminals) taking into account the GSMA 3GNBK deliverables;

- To identify use cases and requirements to drive the evolution from the traditional USAT to a multimedia USIM toolkit support, with a particular aim to the Smart Card Web Server;

Study on Alternatives to E.164 for Machine-Type Communications

M2M demand is forecast to grow from 50M connections to over 200M by 2013. A large number of these services are today deployed over circuit-switched GSM architectures and require E.164 MSISDNs although such services do not require "dialable" numbers, and generally do not communicate with each other by human interaction.

Without technical alternative to using public numbering resources as addresses, and considering the current forecasts and pending applications for numbers made to numbering plan administration agencies, there is a significant risk that some national numbering/dialling plans will run out of numbers in the near future, which would impact not only these M2M services but also the GSM/UMTS service providers in general.

The Objective is to determine an alternative to identify individual devices and route messages between those devices. Requirements for this alternative include:

- Effectively identify addressing method to be used for end point devices

- Effectively route messaging between those devices

- Support multiple methods for delivering messages, as defined by 22.368

- Support land-based and wireless connectivity

- Make use of IP-based network architectures

- Addressing/identifiers must support mobility and roaming- support on high speed packet

-switched networks when available and on circuit-switched networks

- Consider if there are security issues associated with any alternatives

Updates from GSMA Asia Mobile Congress 09 - Day 2

Summary of interesting facts from the GSMA Mobile Asia Congress 09, Via Tomi Ahonen's, Communities Dominate Brands:

• 55% of Japan has migrated past 3G to 3.5G
• Japanese mobile content industry is worth 14 Billion dollars annually
• 50% of mobile data in Japan is consumed in the home, the peak time for mobile data consumption is between 9 PM and 10 PM; and smartphone users consume 10 times more data than non-smartphone users.
  
• Japan's Softbank will turn off their 2G network already in March of next year, 2010.
• Allen Lew, Singtel's CEO, said that in Singapore almost 50% of smartphone owners are shifting web surfing activity away from PCs.
  
• Jon Fredrik Baksaas, Telenor's President and CEO, spoke about the eco-friendly initiatives they have, such as solar powered cellular network base stations etc, but an interesting tidbit that came out, is that in Europe, Telenor has installed 870,000 household electricity meters that are remote digital meters and operate on the GSM cellular network, in Sweden. As Sweden's population is only about 7 million people that is probably a third of all households.
  
• Rajat Mukarji of Idea (one of India's largest mobile operators), told us of the Indian market, where the average price of a voice minute is 1 cent (US). He Mr Mukarji also said that in India mobile is the first screen, not the fourth screen; and mobile is the first internet connectivity opportunity for most people of India.
• Tony Warren, GM of Regulatory Affairs at Telstra, told that 60% of phones in Australia are 3G already, and over half of mobile data is now non-SMS type of more advanced mobile data. And he said that MMS is experiencing enormous growth, grew 300% in the past year.

You can read the summary of first day here.

Read the complete report here.

CVs and Jobs via Souktel

A non-profit group in the occupied West Bank has started a scheme that uses mobile phone text messaging to help young Palestinians find work.

The group, based in Ramallah, has already registered 8,000 Palestinians on its Souktel system, most of them recent graduates. The system connects them to about 150 leading employers who are looking for staff.

Internet access in the West Bank remains low, reaching about one-third of the population. Most computer use is at internet cafes, which are largely male-dominated domains in what is still a conservative society.

Souktel enables young people looking for work to register by answering a series of simple questions in Arabic through text messages, which are used to create a mini-CV. They then receive regular information about relevant jobs on offer.

It costs little to use apart from a slight premium charged on each text sent. In the same way, employers can post notices about job vacancies and filter applications.

The project comes at a time when despite forecasts of improved economic growth in the West Bank, unemployment still stands at around 20%, with that figure even higher among young people.

The Palestinians are a highly educated population but the Israeli occupation in the West Bank, with checkpoints, roadblocks and frequent restrictions, makes it costly and difficult to travel and do business. Universities rarely offer careers advice.

You don't need an iPhone or to download software. It's just messaging and it works on a phone from 1995.

Souktel, an SMS service based in the Middle East and East Africa, is all about connections. The service, launched in 2006, uses SMS to connect users to everything from jobs and internships to humanitarian aid and youth leadership programs.

The name comes from "souk," the Arabic word for "marketplace," and "tel," or "telephone. Although at least 80 percent of people in Palestine have access to mobile phones, most people have Internet access only in cafés or public places, said Jacob Korenblum, co-founder of Souktel. "Getting information about medical care, jobs, and food bank services can be difficult," he said. And even at Internet cafes, Korenblum said that many people, especially women, lack access to these services. "We wanted to develop a very simple service," he said. "That's how Souktel started."

Korenblum who is Canadian, said that although he has been working in the aid sector since 2000, his personal interest in Palestine began in 2005. "I came to the West Bank to work for an NGO. The main things I realized was that there wasn't so much a lack of aid, but rather a lack of good ways to find out about it." Currently, Souktel is run by a team of six people, four of whom are Palestinian.

Souktel is a combination of two services -- JobMatch and AidLink. JobMatch is an SMS service that connects people seeking jobs with employers. Job seekers can register via SMS with Souktel, and then, through a series of text messages, enter details about themselves into the system. These include location, skills, career interests, and level of education. Whenever the job seeker is looking for a job, he/she can text "match me" to Souktel to receive an instant list of jobs that matches the resume that is already stored in the Souktel system. The job listings include phone numbers so that the job seeker can call potential employers to set up an interview.

Korenblum said that at least 2,000 people use the service each month and the service has about 8,000 total users. In the past year, JobMatch has connected about 500 people with jobs. Users tend to be between the ages of 18 and 25, and the system recently expanded to include internships and volunteer opportunities. In June, about 170 people found jobs using Souktel, but the service’s success is partially reliant on the economy.

Earlier this year, Souktel launched services in the Iraq and Somaliland. In the future, Korenblum hopes that Souktel continues to grow, and could be used to connect people not only with jobs, but with educational programs or health and social services. "SMS is pervasive,” he said. “It is also by far the most cost-effective way for people to get the information they need." He also hopes to continue to share Souktel’s platform. “We've been struggling with it for three years now, and we've arrived at something that works,” he said. “We want to save someone else time in trying to develop it, so they have something that is useful for them.”

If you find this interesting, check out a Souktel presentation here.

SMS for Emergency Services

I blogged few months back about SMS for emergency services in USA now the same is being tried in UK.

Ofcom is trialling a new system to let deaf people access 999 services using text messaging.

The system lets users who can’t speak send a text message to emergency services. Their text is received by 999 assistants and read out to fire, police or other emergency service. A reply is also sent back via SMS.

The trial kicked off earlier this month, with Ofcom asking people to register to test the service. As the trial will use actual emergency messages, it needs enough people to register to get a good feel for how the system is working as most won’t actually have cause to use it.

To register, text “register” to 999; anyone not registered will not be able to use the service.
Ofcom noted that users shouldn’t assume their message has been received until they’ve received a reply, and that anyone sending hoax messages will be prosecuted.

If the trial goes well, the texting system could be in place as early as next year, Ofcom said. It’s being supported by the major telecoms companies, as well as emergency services and the Royal National Institute for Deaf People (RNID).

SMS to the emergency website here.

Youtube Clip on Dangers of driving while texting

The film tells the story of a fictional 17-year-old girl, Cassie Cowan (nickname COW), who is distracted by her mobile for a few seconds while driving with two friends.

COW – a "nice girl from a nice valleys family" – causes a devastating crash which kills her friends and another couple. The impact and its aftermath is portrayed in vivid, harrowing and bloody detail.

One girl's face hits the windscreen with sickening force. A child in the car COW crashes into asks: "When will mummy and daddy wake up?" while a baby strapped into a child seat stares unblinking and may be dead.

Actually, police had intended to commission a different film – on joyriding. But when they spoke to pupils at Tredegar comprehensive, the youngsters told them that texting while driving was a much more important issue for them.

With a budget of £10,000, film-maker Peter Watkins-Hughes was asked to write and direct the film. Local people donated props including the cars that are smashed up and the locations while Watkins-Hughes and his cast gave their time.

A 30-minute version of the film is due to be shown for the first time this autumn but Watkins-Hughes put a four-minute clip of it on YouTube (entitled COW test 001) to show it to a friend. For weeks the clip remained unnoticed by anyone but the friend and a few crew members.

Then suddenly it began to attract hits. It was copied on to other sites, attracted attention around the world and within a couple of weeks became one of the most popular viral videos. Today it was still ninth on one global viral video chart. Clips about Oasis and Jay-Z were at first and second place.

Watkins-Hughes said it felt like being in an Ealing comedy when a small Welsh community had suddenly attracted worldwide attention.

The "weirdest" moment for him was when his explanation, "We've gone for grim reality", was a quote of the day on the Time website.

Watkins-Hughes said he thought it was so powerful because the violence of the crash was shown but the film then "lingered" on the human price – the baby, the child asking about his mother and father. And the screams of COW, who survives the crash.

The film has struck such a chord in the US where the danger of texting while driving is a big issue because it is not illegal in all states. The trend in America has been to try to get the anti-texting message across more gently through humour or playing on the emotions but not showing violence.

However, one survey in the US found that 80% of people who had seen the Gwent film were less likely to text while driving than before.

In the UK, the road safety charity Brake, having been asked to watch the clip by the Guardian, praised the film-makers and said it was important to show the reality of road crashes.

SMS Ads: Earn Money or Get Discounts

Sometime back I wrote about SMS becoming cheaper in many parts of the world and that can lead to a deluge of SMS SPAM. Last week I read about someone arguing for SMS Ads:

The mobile advertising market is growing in size at a prodigious rate, but in absolute terms, is still tiny in value compared to other media such as print, broadcast and online. There is a perception within the advertising industry that the mobile space is a difficult one to address, with limited inventory and reach, compromised display banner ad formats, and a lack of metrics to provide proof of a return on investment.

To a certain extent, these criticisms are valid, with some factions of the mobile marketing industry having something of a blinkered ‘WAP banner ad’ mentality. But there are alternative formats that address many of the current needs of the advertising world: chief amongst these has been known to users, providers and advertisers alike for decades – the SMS text message.By injecting targeted adverts into existing SMS service messages (or indeed using the whole SMS for a marketing message) and, crucially, providing an interaction mechanism that is measurable on a per-advert, per-user level, SMS advertising addresses the key needs of advertisers and marketers, namely:

• High volumes of inventory – there are billions of service SMSs sent globally each day.
• Reach – the ability to receive and interact with SMS is ubiquitous: every mobile phone has this ability and hence all users can be reached with campaigns.
• Targeted – such a personal medium as the mobile phone allows for highly contextualised advert delivery based on a wide range of parameters, including the content of the service message, location, time of day and other user information.
• Measurable – the ability to determine exactly how many individual users click to interact with the advert (either click-to-call or click-to-mobile site) provides not only a measurable ROI for the campaign, but the opportunity to inform future ad delivery on an individual basis.

The preconception of SMS advertising is of mobile spam: sending the same message to (an often unqualified) list of mobile numbers. True SMS advertising, and where the most value lies for all involved, is in delivering the most appropriate contextualised advert for a (known) user at a given time, based upon as wide a range of parameters as possible, and providing measurement of interaction rates for the campaigns. In this scenario, SMS represents premium advertising inventory, achieving effective CPM rates in excess of £100 – many times that of other mobile display advertising formats – either on a straightforward volume or a cost-per-click basis.

The winning combination of personalised delivery and measurement of individual consumer interaction with adverts offers the prospect of extending the advertiser’s engagement with the consumer through the cycle of attracting, engaging and retaining them as a customer. By linking individual consumer’s responses with customer service or CRM systems, a richer picture of their preferences can be built to drive increased relevance of future adverts and improve loyalty. The direct interaction mechanism offered by a ‘click-to-action’ mechanic in an SMS offers an easy to use customer acquisition method – a consumer can be connected directly to an existing call centre or further product information, without being required to remember or re-enter any details.

There are different approaches in case of SMS based advertisement. A simple approach is to offer customised discounts on certain products where the user can take a SMS voucher and get a discount on certain products. Another approach becoming popular in India and China is to get paid for receiving SMS Ads. In Japan and Korea, users can receive QR codes that they can take to a shop and obtain discounts.

A similar but slightly varying approach is Bluetooth based proximity marketing. Here the user is sent ads over Bluetooth when he/she is in a certain area and a Bluetooth ads server is available to pump ads. In this scenario its is simple choice for the user because he can decline the ad. Also Bluetooth can be switched off thereby avoiding nuisance of receiving ads over Bluetooth.

So some people may be interested in SMS ads and discounts and maybe somepeople may become Millionaires by receiving lots of SMS's but for majority of the people this may be more of an annoyance rather than the promised boon. In case of Emails you have a filter where SPAM can be filtered out but maybe difficult for SMS. Ad based SPAM maybe something that can kill off SMS as people may find a way to switch off SMS on their phones to avoid unnecessary interruptions and text messages.

Already in different partss of the world, the legislators are acting against SMS SPAM. There is already an SMS SPAM Act in Australia for long time. In USA the Senators want to ban the SMS Spam. I am not sure where EU and UK stand on this issue. Hopefully this is one issue where everyone will act together and hopefully wont be much of a problem in future.

Now even Texting can be dangerous :-)

Police say a truck driver was texting on one mobile phone while talking on another when he slammed into a car and crashed into a swimming pool.

Niagara County sheriff's deputies say 25-year-old Nicholas Sparks admitted he was texting and talking when his flatbed rescue truck hit the car in Lockport, which is outside Buffalo.

The truck then crashed through a fence and sideswiped a house before rolling into an in-ground pool.

Police say the 68-year-old woman driving the car suffered head injuries and was in good condition. Her 8-year-old niece suffered minor injuries.

Sparks was charged with reckless driving, talking on a cell phone and following too closely.

Texting teen falls down New York manhole

Last year there was a talk here in UK about adding padding to the lamp-posts because people were bumping into them while texting. The survey of over 1,000 Britons suggested that one in 10 had suffered an injury from a collision while sending an SMS. The research claimed that there were 68,000 SMS-related injuries in the UK last year, ranging from minor bumps to skull fractures.

Now, I read this news about Alexa Longueira, 15, whose family is suing after the teenager fell into an open manhole in Staten Island, New York, while trying to send a text message. Poor Alexa apparently suffered a fright and some scrapes on her arms and back when she fell.

Her mother, Kim Longueira, said it did not matter that her daughter was texting when she fell down the hole. "Oh my God, it was putrid," she told MNBC. "One of her sneakers is still down there."

If the case comes to court it is destined to join such infamous lawsuits as the woman who sued McDonald's after spilling hot coffee on herself, which inspired an annual award for the most ridiculous lawsuit. A glance at British legal history suggests Longueira may have actually have a chance of winning. In the 1964 case of Haley v London Electricity Board it was deemed workmen should have known a hole might pose a threat to visually impaired people.

Whether texting and walking is now so common that a court ruling will require workmen – and the rest of us – to adjust our actions accordingly remains to be seen.