Saturday 25 August 2012

Who do users blame for poor QoE when using mobile devices

An important reminder for mobile phone manufacturers as well as mobile operators.


Sergey said...

An interesting slide, but it makes me wonder what these percent figures mean. The overall number is greater than 100%. Even when you consider the mentioned categories separately, they still don’t fit 100%. The network issues, for instance, account for 127%. Are there some explanation on other slides?

Zahid Ghadialy said...

Sergey, my understanding is that the users were allowed to list all possible reasons for poor QoE and the list is the percentage of users blaming different things.